It is simple to get started with Zippie IT, and you do not have to commit to anything to begin. Zippie IT is a veteran-owned small business based in Meridian, Idaho. Here is what to expect.
How to get started
- Talk to us. Call (208) 810-1795, email info@zippieit.com, or send a message using the form below. Tell us a little about your business and what you would like help with.
- Tell us about your technology. We email you a one-page intake form with a few questions about your business, your contacts, your computers and software, who helps with IT today, and any compliance or insurance needs. A best guess is fine. Please do not write passwords or login details on it.
- Take the free security review (optional). Our free security review looks at who can get into your systems, how accounts and passwords are protected, whether software is kept up to date, backups, and network and Wi-Fi security. You get a written report and a call to go over it, typically within 24 hours once we have access. We agree on that access with you first, and there is no obligation.
- Get a written recommendation. We recommend the plan that fits your business and send it to you in writing, so you know what is included and what it costs before you decide.
- Sign the agreement and get started. Services begin only under a written agreement that we both sign. Then we begin onboarding: we learn your environment and set up your service.
What to have ready
You do not need exact answers. These help us give you a useful recommendation:
- How many people use your computers, and how many locations you have.
- Roughly how many computers and servers you have.
- Whether you use Microsoft 365, Google Workspace or something else for email and files.
- Your main business software, such as practice management or accounting software.
- Who helps with IT today, if anyone, and what is or is not working.
- Whether you handle health information, payment cards or other regulated data.
- Whether you have cyber insurance, and who the carrier is.
Who we work with
We work with small and medium businesses, typically 5 to 75 employees, across the Treasure Valley, including Meridian, Boise, Nampa, Eagle and Caldwell, and we support clients across the United States. See our services and the industries we serve.
Frequently asked questions
Does it cost anything to get started?
No. Our free security review and free network review are free, with no obligation to hire us.
How much does it cost?
It depends on how many users, devices and servers you have and which plan fits. Our managed IT services are offered at a flat monthly rate, set per user or per device. After a short conversation we give you a written proposal, so you know the cost before you decide.
We already have an IT person. Can you still help?
Yes. With co-managed IT, your IT person handles day-to-day users, and we provide monitoring, patching, security and escalation.
Do you work with healthcare practices?
Yes. We support specialty health clinics, psychiatry, dental, chiropractic and veterinary practices. We can sign a business associate agreement where one is required. See IT and compliance for healthcare practices. We do not provide legal advice.
How fast do you reply once we are a client?
Most requests get a reply within 1 hour, and emergency support is available 24/7. Regular support hours are Monday to Saturday, 9:00am to 6:00pm Mountain Time.
Talk to us
Call (208) 810-1795 or email info@zippieit.com, or send a message below and tell us whether you would like a free security review.
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