Construction runs on deadlines. A bid is due at noon, a pour is scheduled for Thursday and a change order is waiting for a signature. When the technology fails on those days it is not an IT problem, it is a lost job. We built our IT support for construction firms, engineers and architects around how they actually work, from the estimator’s desk to the truck cab.
Zippie IT is a veteran-owned company in Meridian, Idaho. We support firms across the Treasure Valley, from a ten-person trade contractor to a design office with a rack of workstations.
Bid day: the files you cannot lose
An estimate lives in spreadsheets, takeoffs, drawings and a pile of emailed addenda. If the server dies or a ransomware note appears the morning a bid is due, there is no second chance. We make sure the project files are backed up somewhere other than the office, that the backups are tested and that you know how long recovery would take. For firms with large drawing sets and models, we also look at whether storage and the network can keep up.
Payments: the invoice that was not from your supplier
Contractors move a lot of money by email. A supplier “changes bank details”, a subcontractor asks for an urgent draw to a new account or the owner receives an invoice that looks exactly like yours. These requests work because they arrive in the middle of real projects. We help you add simple controls, such as a call-back rule for any payment change, alerts on mailbox rules and sign-in protection for the people who approve payments.
The job site: phones, tablets and borrowed logins
Field crews use their own phones, a tablet in the truck and a shared login for the project portal. Seasonal crews arrive and leave. A lost phone can hold photos, plans and access to email. We set up individual accounts, keep company data separate from personal use where it matters and make offboarding a ten-minute task instead of a project.
IT support for construction firms: heavy software and big files
Engineering and design work needs fast workstations, reliable storage and sensible remote access. We look after the machines, the network and the licensing, and we help firms decide when a cloud workflow beats a server in the back room. If a model takes ten minutes to open, we treat that as an IT problem too.
Public and federal work
Government projects come with security expectations. Federal contracts commonly include the FAR clause on basic safeguarding of federal contract information, and Department of Defense work can bring Cybersecurity Maturity Model Certification requirements. If any of your work touches those contracts, start with our free CMMC Level 1 self-assessment or a CMMC readiness assessment, and read how requirements differ by contract before a prime asks.
Closing out: handing off cleanly
When a project ends, access should too. We help firms keep a tidy record of who has access to which project folders and portals, retire accounts when a job closes and keep the project record for as long as your contracts require.
Get started
For IT support for construction firms that keeps jobs moving, a free network and security review is the easiest first step. We look at your office, your backups and your sign-in setup, send a written report and talk it through. You can also contact us or call (208) 810-1795. When you are ready for ongoing help, our managed IT services and co-managed IT services fit firms with and without an in-house person.
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Frequently asked questions
What does IT support for construction firms include?
Help for the office and the field, backups for project files, protection against fake invoices, support for heavy design software and clean offboarding when a crew member or a job ends.
We are small and have no IT person. Is this still a fit?
Yes. Most of our construction clients do not have one. We act as your IT department for a fixed monthly fee, or alongside someone in your office if you have a part-time lead.
Can you support field devices and job-site Wi-Fi?
We can set up and secure company phones and tablets and advise on temporary networks for job trailers. We recommend keeping field access limited to what each person needs.
Do we need CMMC?
Only if your contracts require it. A contract involving federal contract information or controlled unclassified information may carry requirements, and your prime or contracting officer should say which level applies.
How do we protect against fake invoices?
Use a call-back rule for any change to payment details, protect the mailboxes of the people who approve payments and set alerts for forwarding rules and unusual sign-ins.
Can you work after hours or on weekends?
Emergency support is available around the clock, and we schedule planned maintenance outside your busiest hours.