IT Support for Dental Offices

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Zippie IT provides IT support, cybersecurity, backup and HIPAA guidance for dental offices in Meridian and across the Treasure Valley, Idaho. We keep your systems running so your team can focus on patients.

Why dental offices need dependable IT

A dental office runs on technology: patient records, scheduling, insurance billing and digital imaging. When a computer, server or network goes down, appointments get cancelled and the day falls apart. Your systems also hold patient information that you are required to protect under HIPAA. Reliable IT support keeps your office running and your patient data safe.

What we do for dental offices

  • Managed IT services. Help desk support, monitoring and patching, plus hardware, server and software support, for a flat monthly rate.
  • Dental systems. We support practice-management software, digital X-ray and imaging systems, intraoral cameras and phone systems.
  • Cybersecurity. Protection around your devices, network, email and data, with support available 24/7.
  • Backup and disaster recovery. Scheduled cloud backups that cover your imaging data and your practice-management database, and a recovery plan so an incident does not stop your practice.
  • Network and Wi-Fi review. A free look at how your network is set up, including coverage where your team works, such as the front desk and treatment rooms.
  • HIPAA preparation. Described below.

HIPAA support for dental practices

HIPAA sets rules for protecting health information, and our Compliance Consulting service helps you prepare for it. We review how your systems and practices compare with the requirements that apply to you, explain your options for closing any gaps, and can give you ongoing guidance through our vCIO services as your policies and procedures develop. We can sign a business associate agreement where one is required.

We help you prepare and improve. We do not provide legal advice, and where a framework requires a formal certification or audit, the accredited body for that framework carries it out.

Local support, for one location or several

In the Treasure Valley, including Meridian, Boise, Nampa, Eagle and Caldwell, we can come to your office for hands-on work. We support practices with a single location and practices with several. Most requests get a reply within 1 hour. Our regular hours are Monday to Saturday, 9:00am to 6:00pm, and emergency support is available 24/7.

Start with a free review

Not sure where your practice stands? Our free security review looks at who can get into your systems, how accounts and passwords are protected, whether your software is kept up to date, your backups, and the security of your network and Wi-Fi. You get a written report and a call to go over it, typically within 24 hours once we are given access to the systems and accounts we need to review. There is no obligation to hire us.

Other healthcare practices: see IT and compliance for healthcare practices, IT support for psychiatry offices or IT support for chiropractic offices.

We also support veterinary clinics.

Frequently asked questions

Do you sign a business associate agreement?

We can sign a business associate agreement where one is required.

Can you help us prepare for HIPAA?

Yes. We review where your systems and practices stand against the requirements that apply to you, explain your options, and can provide ongoing guidance. See our Compliance Consulting page.

Do you support our practice-management software and imaging systems?

Yes. We support practice-management software, digital X-ray and imaging systems, intraoral cameras and phone systems.

What happens if our systems go down during the day?

Most requests get a reply within 1 hour, and emergency support is available 24/7. Scheduled backups and a recovery plan help you get back to work.

Do you support practices with more than one location?

Yes. We support dental practices with more than one location.

How much does IT support cost?

Our managed IT services are offered at a flat monthly rate, set per user or per device, depending on how your practice is set up. Call (208) 810-1795 for a quote.

Talk to us

Contact us for a free consultation. Call (208) 810-1795 or email info@zippieit.com, or send a message below and mention whether you would like a security review or a network review.





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