IT and Compliance for Healthcare Practices

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Zippie IT provides IT support, cybersecurity, backup and compliance guidance for healthcare practices in Meridian and across the Treasure Valley, Idaho. We work with specialty health clinics, psychiatry offices, dental offices and chiropractic offices.

Why healthcare practices need more than basic IT

Your practice handles patient information every day: records, scheduling, billing and messages. Protecting it is a requirement under HIPAA and an expectation of your patients. At the same time, a computer or network problem can stop appointments and billing. The right IT support keeps your systems running and your patient information protected.

What we do for healthcare practices

HIPAA support

HIPAA sets rules for protecting health information, and our Compliance Consulting service helps you prepare for it. We review how your systems and practices compare with the requirements that apply to you, explain your options for closing any gaps, and can give you ongoing guidance through our vCIO services as your policies and procedures develop. We can sign a business associate agreement where one is required.

Many of the technical safeguards HIPAA looks for, such as controlling who can access your systems, keeping backups and keeping software up to date, overlap with the cybersecurity and managed IT services we already provide.

We help you prepare and improve. We do not provide legal advice, and where a framework requires a formal certification or audit, the accredited body for that framework carries it out.

Practices we work with

We start by looking at how your practice’s network and systems are set up and scanning for weak spots. Then we put layers of protection in place, support your team, and make sure you can recover if something goes wrong.

Local support, with remote help elsewhere

In the Treasure Valley, including Meridian, Boise, Nampa, Eagle and Caldwell, we can come to your office for work such as testing your network and Wi-Fi or diagnosing hardware problems. For practices in other locations, we provide remote support, arrange for a local technician to give on-site assistance, or send one of our own technicians to you. Most requests get a reply within 1 hour. Our regular hours are Monday to Saturday, 9:00am to 6:00pm, and emergency support is available 24/7.

Start with a free review

Not sure where your practice stands? Our free security review looks at who can get into your systems, how accounts and passwords are protected, whether your software is kept up to date, your backups, and the security of your network and Wi-Fi. You get a written report and a call to go over it, typically within 24 hours once we are given access to the systems and accounts we need to review. There is no obligation to hire us.

Frequently asked questions

Do you sign a business associate agreement?

We can sign a business associate agreement where one is required.

Can you help us prepare for HIPAA?

Yes. We review where your systems and practices stand against the requirements that apply to you, explain your options, and can provide ongoing guidance. See our Compliance Consulting page.

How much does IT support for a practice cost?

Our managed IT services are offered at a flat monthly rate, so you know what to budget each month. The rate is set per user or per device, depending on how your practice is set up. Call (208) 810-1795 for a quote.

Do you work with practices outside the Treasure Valley?

Yes. We support clients across the United States with remote support, a local technician or one of our own technicians on site.

Talk to us

Contact us for a free consultation. Call (208) 810-1795 or email info@zippieit.com, or send a message below and mention whether you would like a security review or a network review.





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