IT Support for Veterinary Clinics

Zippie IT provides IT support, cybersecurity and backup for veterinary clinics in Meridian and across the Treasure Valley, Idaho. We keep your systems running so your team can focus on animals and their owners.

Why veterinary clinics need dependable IT

A veterinary clinic runs on technology: patient records, scheduling, digital imaging, billing and card payments. When a computer, server or network goes down, appointments back up, imaging cannot be reviewed and the front desk cannot check clients out. Clinics are also busy, often with emergencies that cannot wait. Reliable IT support keeps your clinic running and your records and client data protected.

Software and devices we support

Veterinary clinics rely on more than a few computers. We support the systems and devices that keep your clinic moving:

• Practice-management software. The system behind your records, scheduling and billing.
• Digital imaging. The systems you use for digital X-rays and other imaging.
• Computers and tablets. Front-desk workstations and the devices used in exam rooms.
• Printers. For records, labels, receipts and client paperwork.
• Card payment terminals. So checkout keeps working and card data stays protected.
• Phone systems. Clients need to reach you, especially in an emergency.
• Your network and Wi-Fi. The connection that ties them all together.

What we do for veterinary clinics

• Managed IT services. Help desk support, monitoring and patching, plus hardware, server and software support, for a flat monthly rate.
• Cybersecurity. Protection around your devices, network, email and data, with support available 24/7.
• Backup and disaster recovery. Scheduled cloud backups and a recovery plan, so an incident does not stop your clinic.
• Network and Wi-Fi review. A free look at how your network is set up, including coverage in exam rooms and treatment areas.
• Compliance guidance. Help reviewing requirements that apply to you, such as PCI-DSS for card payments.

Local support

In the Treasure Valley, including Meridian, Boise, Nampa, Eagle and Caldwell, we can come to your clinic for hands-on work. Most requests get a reply within 1 hour. Our regular hours are Monday to Saturday, 9:00am to 6:00pm, and emergency support is available 24/7.

Start with a free review

Not sure where your clinic stands? Our free security review looks at who can get into your systems, how accounts and passwords are protected, whether your software is kept up to date, your backups, and the security of your network and Wi-Fi. You get a written report and a call to go over it, typically within 24 hours once we are given access to the systems and accounts we need to review. There is no obligation to hire us.

Other practices we work with: healthcare practices, dental offices, psychiatry offices and chiropractic offices.

Frequently asked questions

Do you support our practice-management software and the devices around it?

Yes. We support practice-management software, digital imaging systems and the devices around them, such as computers, tablets, printers, card payment terminals and phone systems.

Do veterinary practices have to follow HIPAA?

HIPAA generally covers human health information, so it usually does not apply to animal patient records. Card payments are covered by PCI-DSS, and we can help you review where you stand. See our Compliance Consulting page. We do not provide legal advice.

What happens if our systems go down during a busy day?

Most requests get a reply within 1 hour, and emergency support is available 24/7. Scheduled backups and a recovery plan help you get back to work.

Will you come to our clinic?

Yes. In the Treasure Valley we can come to your clinic for hands-on work such as testing your network connections and Wi-Fi and diagnosing hardware problems.

How much does IT support cost?

Our managed IT services are offered at a flat monthly rate, set per user or per device, depending on how your clinic is set up. Call (208) 810-1795 for a quote.

Do you offer a free review?

Yes. Our free security review and free network review are free, with no obligation to hire us.

Talk to us

Contact us for a free consultation. Call (208) 810-1795 or email info@zippieit.com, or send a message below and mention whether you would like a security review or a network review.

We use your details to respond to your request. See our Privacy Policy.