Zippie IT provides managed IT services in Boise for small and medium businesses. We are a veteran-owned company just down the valley in Meridian, Idaho, and we also offer help desk support, monitoring, cybersecurity, backup and consulting.
Managed IT services in Boise for offices that share buildings and sites
Boise is where many Treasure Valley businesses have their main office. It is also where office buildings, shared internet and several-site setups cause the most day-to-day trouble. Whether you are on one floor of a downtown building, in a suite with a landlord-supplied connection, or running a Boise office alongside a second location, the same questions come up. Who controls the network? Who do we call? What happens when something stops working?
We can come to your Boise location when a problem needs hands-on attention. We handle everything else remotely, so you are not paying for a visit when a quick remote fix will do.
What we help Boise businesses with
- Managed IT services: help desk, monitoring and patching, plus hardware, server and software support, at a flat monthly rate.
- Microsoft 365 support: setup, migration, security and everyday help, because many teams live in email, Teams and shared files.
- Cybersecurity and backup and disaster recovery: protection for devices, email and data, plus a tested way to recover after a failure.
- Healthcare practices: dental, psychiatry and chiropractic offices and specialty clinics, since they need careful handling of patient information.
- vCIO and consulting: a technology plan and budget, especially when you are growing or opening another site.
Shared buildings, shared internet
If your office is in a multi-tenant building, your internet connection and cabling may not be fully under your control. We can look at your connection and put your own firewall and Wi-Fi in place. Then we keep visitor traffic away from your business network. Our post on setting up IT in a downtown Boise office walks through what to ask before you sign a lease.
Boise and Meridian, one support team
Many of the businesses we talk to have people in both Boise and Meridian, or move between the two during the week. So we set up the same standards, accounts and support path at every location. That way, your team does not have to remember which office has which quirks. If you are comparing providers, see what you should expect from local Boise IT support.
Support hours and response
During business hours, a technician reviews each request within 1 hour. Our regular hours are Monday to Saturday, 9:00am to 6:00pm. Also, emergency support is available 24/7. We offer managed IT at a flat monthly rate, so there are no budgeting surprises.
Start with a free review
Our free network review and free security review give you a clear picture of where your Boise business stands. You have no obligation to hire us. See also managed IT across the Treasure Valley.
Request your free reviewor call (208) 810-1795
Questions Boise businesses ask
Can you come to our office in Boise?
Yes. We can visit for work such as testing your network connections and Wi-Fi and diagnosing hardware problems. However, we handle most other requests remotely.
We share a building and the landlord provides the internet. Can you still help?
Yes. We can review the connection you have and add your own firewall and Wi-Fi. We can also tell you what to ask the landlord or provider for.
Do you work with businesses that have offices in Boise and elsewhere?
Yes. In the Treasure Valley we support clients in person, and we also support clients elsewhere in the United States remotely. The standards are the same at each location.
Talk to us
If you want a free consultation, call (208) 810-1795 or email info@zippieit.com, or send a message below.