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OneDrive or SharePoint? Where Your Business Files Should Live

If your business uses Microsoft 365, you already have OneDrive, SharePoint and Teams. All three store files, which is why so many offices end up with documents scattered across all of them. A simple rule for where things go saves time, prevents lost files and makes your data easier to protect.

What each one is for

OneDrive is a person’s own storage. It suits drafts and personal working files, and it syncs to their computer. By default, only that person can see it, until they share something.

SharePoint is shared storage for teams and for the business. Files live in document libraries on a site, with permissions that belong to the team and not to one individual. It is the right place for anything others need to find and keep using.

Teams is a communication tool, not a separate storage system. Files shared in a team’s channel are stored in that team’s SharePoint site. Files shared in a private chat are stored in the sharer’s OneDrive.

OneDrive or SharePoint: where should your files live?

A rule that works for most small businesses:

  • Shared business files go in SharePoint, organized by team, department or project: client folders, policies, templates, finished work, anything others will need.
  • Personal drafts and working files go in OneDrive, and move to SharePoint when they are ready to share.
  • Teams is for conversation, and files posted there end up in SharePoint, so give each team a tidy folder structure.
  • Nothing important lives only on a computer’s desktop or in an email attachment.

If you are unsure about a file, ask: “Would someone else need this if I were out for a month?” If yes, it belongs in SharePoint.

Sharing files the right way

Share with named people or groups instead of creating links that anyone can use. Give the least access needed: view for those who only need to read, edit for those who contribute. Set expiration dates on links to outside people, and review shared links now and then. Broad or forgotten sharing is the most common reason sensitive files are seen by the wrong people. It also matters more now that tools such as Microsoft Copilot can search everything a person can reach, as we explain in preparing Microsoft 365 permissions for Copilot.

Why this matters

  • Departures. When someone leaves, files only in their OneDrive are at risk. By default, a deleted user’s OneDrive is retained for 30 days, and that can be changed by an administrator. After that the content is placed in a deleted state for a further period before it is removed. You need a process to move what the business needs before then.
  • Recovery. Shared libraries and OneDrive keep version history and a recycle bin, so mistakes and accidental deletes can often be undone. These are not a substitute for a separate backup.
  • Security. Permissions are easier to manage and review on a few shared locations than on hundreds of personal folders.
  • Finding things. One place to look beats searching through email and desktops.

How to get it right

  1. Decide the structure with the people who use it: a few top-level areas, a naming habit and who owns each.
  2. Move shared files into SharePoint and retire the old shared drive or desktop copies after checking.
  3. Set permissions by group, not one person at a time.
  4. Turn on sync where people need files offline, and make sure everyone uses the same locations.
  5. Plan for departures, with a checklist that includes transferring their OneDrive contents.
  6. Back up your Microsoft 365 data separately.

Our Microsoft 365 support covers setup, migration, OneDrive, SharePoint and Teams, and it includes backing up your Microsoft 365 email, files and Teams data separately from Microsoft. Contact us if you would like help organizing yours.

Frequently asked questions

What’s the difference between OneDrive and SharePoint in one line?

OneDrive is one person’s file storage, and SharePoint is shared storage that belongs to a team or the business.

Where do files in a Teams channel get stored?

In the SharePoint site that belongs to that team. Files shared in private chats are stored in the sharer’s OneDrive instead.

Should I keep work files on my computer’s desktop?

No. Files on a desktop are not shared, and can be lost if the computer fails. Keep work in OneDrive or SharePoint, so it is backed up by the service and reachable from anywhere.

What happens to files in someone’s OneDrive when they leave?

By default Microsoft keeps a deleted user’s OneDrive for 30 days, and an administrator can change that period, and the manager can be given access. Move what the business needs before the period ends.

Can I get back a file that was deleted or changed by mistake?

Often yes, through the recycle bin and version history in OneDrive and SharePoint. Retention is limited, so a separate backup gives you more time and more options.

Sources and further reading

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